FAQ

Frequently Asked Questions (FAQ)

Find answers to common questions about MySecureCore products, services, and policies.

1. What is MySecureCore?

MySecureCore is a cybersecurity platform offering advanced security solutions, software, and digital protection services to keep your online presence safe.

2. How do I purchase a product from MySecureCore?

Simply visit our Shop page, select your desired product, add it to the cart, and complete the secure checkout process. You’ll receive an email confirmation with further instructions.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment gateways. Transactions are encrypted for security.

4. Can I get a refund if I’m not satisfied?

Yes, we offer a refund policy under certain conditions. Please review our Refund & Cancellation Policy for details.

5. How do I activate my product key?

After purchase, you’ll receive an email with your product key and activation instructions. Follow the steps provided to activate your security software.

6. Do you provide customer support?

Yes! Our support team is available to assist you. Contact us at [email protected].

7. Can I transfer my product key to another device?

This depends on the product license terms. Please check the product description or contact our support team for clarification.

8. What should I do if I haven’t received my product key?

First, check your spam/junk folder. If you still haven’t received it within 30 minutes, please contact our support team at [email protected].

9. Do you offer bulk purchases or enterprise solutions?

Yes! We offer bulk licensing and enterprise security solutions. Please reach out to [email protected] for customized pricing.

10. How can I stay updated with MySecureCore offers?

Subscribe to our newsletter or follow us on social media to get the latest updates, promotions, and cybersecurity tips.

Copyright © 2025 MySecureCore. All trademarks, logos, and brand names mentioned on this site belong to their respective owners. MySecureCore is an independent reseller of security software and is not affiliated with or endorsed by Norton, McAfee, or any other brand. View more
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  Terms and Conditions ​ Whilst onboard our trike we take care to secure your belongings in the lockable baggage compartment but any loss or damage to personal property remains the responsibility of the passenger. The minimum age for a passenger is 8 years of age.  Passengers between the ages of (8 - 16 yrs) are required to be supervised by a parent, guardian or as otherwise agreed. ​ Passengers need to be able to step up unaided onto the Trike to be seated or have a support person to assist and travel with them. ​ Where passenger pick up and drop off’s are required outside nominated areas a surcharge may apply. ​ If you have any medical conditions that may affect you as a passenger while riding please inform us at the time of booking. ​ West Coast Trike Tours has a Three Seater Highway Style Trike that is professionally maintained and is PTV approved. ​ Your rider is approved through the Department of Transport with over 35+ years riding experience. What do you need to wear? Closed in shoes are a MUST for ALL passengers Wearing a helmet is a legal requirement and West Coast Trike Tours will supply a helmet for you to use. You are welcome to bring your own helmet providing it meets the legal requirements in Western Australia. https://www.rsc.wa.gov.au/Rules-Penalties/Browse/Motorcyclists Please wear comfortable clothing suitable for the weather on the day. ​ Bring your camera for photo opportunities on the day. ​ Behaviour Policy We reserve the right to end the tour if behaviours become unruly, unsafe or continue to distract the rider. People will not be allowed on the tour if they have consumed excessive amounts of alcohol. ​ Cancellation Policy For a full refund cancellation must be made 48 hours prior to the booking time, otherwise 25% will be retained if within the 48 hours period. ​ West Coast Trike Tours will review the weather on the day of booking via BOM and if unsuitable we will contact you as soon as possible to re-book.  If unforeseen weather arises during the day the tour may be suspended and rescheduled. ​ Payments Payments can be made via; Cash, Credit Card, Square or PayPal ​ Gift Vouchers Gift cards are non-redeemable for cash and are valid for 12 months from the date of purchase, and can be used towards any Tour we offer.  
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